Quick answers about payment, delivery, accounts, support, and referrals.
Automatic products enter the fulfilment queue as soon as the payment provider verifies the transaction. Manual products show their expected delivery time on the product and order pages. Supplier downtime, stock changes, or required customer information can cause a delay.
Open My account, then Orders, and select the order. Sensitive credentials are revealed through a secure, expiring delivery link and are not exposed directly in Telegram messages.
Payment providers occasionally take a short time to send confirmation. Open the order and use Recheck payment. If it remains pending, create a Payment support case and include the transaction reference, but never send a password, card PIN, OTP, or secret key.
The checkout page shows only the methods currently enabled for that order. Availability may depend on currency, country, provider status, and the product. Follow the recipient name and payment instructions shown by Scrid before sending money.
Eligibility depends on the product-specific terms, delivery state, and applicable law. Duplicate charges, failed delivery, or a product materially different from its description should be reported through the order support flow as soon as possible.
Signed-in customers can open Customer service from their account. Include the order reference and a clear description of the issue. Do not post passwords, private keys, card details, or one-time codes.
Share your unique referral link. Eligible delivered purchases create commission after the holding period. Clicks, qualifying orders, pending rewards, and available wallet entries appear in the customer dashboard.
Advertising helps support operation of the store. Sponsored placements are labelled, and available privacy choices are described in the Privacy policy. Ads do not replace product information or determine order status.